General Terms and Conditions

Food & Beverage Terms and Conditions

Data Storage Policy

General Terms and Conditions Quiz Room London

THESE TERMS

1.1. These are the Terms and Conditions on which you join us at Quiz Room, London. Please note that Terms and Conditions for other Quiz Room locations may vary.

1.2 We reserve the right to amend or vary these terms and conditions from time to time, at our sole discretion without prior notice. 

1.3 Please read these terms carefully before you submit your booking to us. These terms tell you who we are, how we will provide the Quiz Room experience to you, how you and we may change or end the booking, what to do if there is a problem and other important information.

1.4 Please note that if you are making the booking on behalf of others in your group, it is your responsibility to ensure that additional players are aware of and agree to these terms and are in receipt of all relevant information relating to the booking. Quiz Room shall not be responsible if members of your group are unable to participate in Quiz Room as a result of you failing to provide them with all the relevant information.

2. INFORMATION ABOUT US AND HOW TO CONTACT US

2.1 We are Quiz Room UK Ltd registered in England and Wales with company number 15436368 and our registered office is at 563 Chiswick High Road, London, United Kingdom, W4 3AY. We are also trading as ‘Quiz Room’, ‘Quiz Room London’ or ‘Quiz Room Spitalfields’ and reserve the right to use the names interchangeably.

2.2 You can contact us by using the contact details as set out in the ‘Contact’ section of our website at https://www.quiz-room.co.uk/contact.
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2.3 If we have to contact you, we will do so by telephone or by writing to you at the email address provided to us in your booking.
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OUR CONTRACT WITH YOU

3.1 Only person(s) who are at least 18 years of age are permitted to book a game.
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3.2 It is your responsibility to check that any booking details issued to you are accurate and your details are correct on the online booking form. By submitting an online booking form you warrant to the Quiz Room that all details supplied by you are true and accurate.
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3.3 Your booking will be considered accepted once your payment has been processed successfully, and you reach the booking confirmation page. At this point, a contract will be formed between you and us. You will also receive an email confirmation of your booking.
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3.4 If we are unable to accept your booking, for example because of limitations on our resources, we will inform you of this in writing and will not charge you, alternatively, if payment has been made, we will issue you with a refund for the payment made from you to us.
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3.5 Once we accept your booking, you will be notified of your booking reference number, via your booking confirmation email. Please quote this number if you need to contact us about your booking.
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4. YOUR QUIZ ROOM EXPERIENCE
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4.1 We will deliver the Quiz Room experience to you on the date and time specified in the booking confirmation email that we send to you.
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4.2 The game is designed for teams of minimum 4 to 18 people per room, with each room featuring 6 podiums. You will have the room to yourselves and will not need to join another group. However, if your group has more than 6 players, we will ask you to split into smaller teams in advance of your booking, allowing for 2 to 3 players per podium.
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4.3 Our games may make use of smoke machines, lighting effects and loud music.  You acknowledge that it is your responsibility to contact us at least 48 hours in advance of your booking regarding the suitability of our games for any health or disability issues that you or a member of your group may be concerned about.
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4.4 Participants under the age of eight (8) may not take part in the Quiz Room experience.
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4.5 Any participants aged eight (8) or over, but under the age of fifteen (15) must be accompanied by a person aged at least sixteen (16) or over, who may enter the room with them free of charge, if they are acting as a chaperone and are not participating in the game. You will not be entitled to a refund for places not filled as a result of these age restrictions.
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4.6 By making a booking at Quiz Room, all players agree to the following terms:
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4.6.1 Confidentiality: players shall not discuss, disclose or distribute any information regarding the content of the games or any proprietary information, unless expressly authorised in writing by Quiz Room.
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4.6.2 Breach of Confidentiality: Any player found to be in violation of this confidentiality obligation may be subject to legal action for breach of confidentiality,
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4.6.3 Acceptance of these terms: By participating in the games, players acknowledge and accept the obligations placed upon them at 4.6.
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4.7 Quiz Room reserves the right to impose a monetary charge to guests for any damage, which is intentional or caused by misuse of items.
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5. YOUR RIGHT TO CANCEL OR CHANGE YOUR BOOKING

‍5.1 Notwithstanding clauses 5.2 and 5.3,  please note that our cancellation policy is a minimum of 48 hours before you are due to play in order to receive a voucher for a later booking or a refund. 

5.2 You have the right to cancel your booking within 14 days from the date that you made the booking in order to receive either a voucher for a later booking or a full refund. To cancel, you must notify us in writing within this period (this is known as the "Cooling Off Period"), this is subject to any exemptions detailed in The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

5.3 If you cancel your booking within the Cooling Off Period, you will receive the opportunity either; (i) to exchange your tickets for a later booking or (ii) to a refund equal to the face value of the tickets.

5.4 If you cancel your booking after the Cooling Off Period, you may be eligible for either a partial voucher for a later booking or a partial refund. The amount will depend on the specific terms and conditions of your booking.

5.5 Re-scheduling your booking may be possible, but only at the discretion of the Quiz Room Venue Manager. Rescheduling is free of charge provided you inform us at least 3 days in advance of your original booking date. If less than 3 days’ notice is provided for rescheduling, we reserve the right to charge a £100.00 rescheduling fee per room booked. In the event that we are unable to accommodate your booking on an alternative date, no refund will be issued. By making a booking, you acknowledge and accept our rescheduling policy detailed in 5.4.
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5.6 In certain circumstances, we may need to cancel your booking. If we do so, we will use reasonable endeavours to contact you as soon as possible. You shall be entitled to a full refund of the price you paid at the time of booking. Alternatively, you may reschedule your booking for another date, within 30 days of the original booking date.
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5.7 We may make changes to the Quiz Room experience such that it differs from that as advertised at the time of booking. If the changes we make are significant, we will use reasonable endeavours to contact you as soon as possible. In such circumstances, should you not wish to proceed with your booking, you shall be due a full refund of the price you paid at the time of booking, provided that you notify us in writing.

5.8 In the circumstances set out in 5.8.1 to 5.8.4 we may cancel this agreement and you shall not be due a refund if:

5.8.1 you or any participants do not complete the player profile registration form;

5.8.2 in the opinion of any of Quiz Room’s staff, you or any participants are intoxicated or are behaving in a disturbing, aggressive, abusive or threatening way towards either Quiz Room staff or other customers and players;

5.8.3 you or any participants do not participate in the Quiz Room experience in accordance with the safety rules and advice provided to you by members of our staff prior to, or during, the Quiz Room experience; 

5.8.4 you arrive 30 minutes late or more than your booked time slot. In which case, the booking becomes a no-show and entry will be declined.

5.9 To inform us that you would like to cancel your booking with us, please use the contact details set out on the website.

6. IF THERE IS A PROBLEM WITH THE QUIZ ROOM EXPERIENCE

6.1 We are under a legal duty to provide the Quiz Room experience in line with this contract. Nothing in these terms will affect your legal rights.
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6.2 Should we deliver the Quiz Room experience in a way which is significantly different from that as advertised when you booked, or during your participation the Quiz Room experience is subject to significant technical faults (such that you are prevented from being able to complete the experience, or your experience is significantly impaired) you may ask to participate in the experience again on a different date.


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PRICE AND PAYMENT

7.1 The price of your booking (which includes VAT) will be the price indicated on the booking and payment pages of our website at the time you place your booking. Once your payment has been processed, we will also send you an email receipt confirming how much you paid. We reserve the right to change pricing at any time. To the extent that we do amend the price, the price paid for any booking prior to the price change will be unaffected and you will not be due a refund or required to pay any additional sums.

7.2 To the extent that you bring fewer players to the Quiz Room experience than booked or the suitability of the players is limited so that they are unable to take part, the price difference will not be refunded. Please note that there is a minimum of 4 players required for any game.

7.3 If more people attend the game than are booked (up to 18 persons a room) the extra people can be paid for prior to arrival. Please contact us via our website and reference your booking number, at least 48 hours before the booking date and time.

7.4 We accept payment by Visa and MasterCard credit and debit cards. Payment must be made in full at the time of booking. We will not accept your booking unless it has been paid for in full.

7.5 You accept that the Internet is not fully secure. Quiz Room will take all appropriate steps to protect the security of any payment and debit/ credit card information, however Quiz Room shall not be liable for any loss or damage that you may suffer as a result of the loss of confidentiality of any such information.

8. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

8.1 Quiz Room shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.

8.2 Before the game begins, each player will receive a briefing on the rules and how to play by their assigned Quiz Master. After this briefing, each player will participate in the game at their own risk. Quiz Room is not liable for any (personal or equipment) damages or loss caused by game play, game room misuse, or not following the rules explained before the game.

8.3 Jackets, bags and other possessions must be stored in the lockers provided and not kept in games rooms, which may prevent access/ exit in an emergency. Any possessions stored at the venue, whether in a locker or not, are the sole responsibility of the owner and Quiz Room accepts no liability whatsoever for their security i.e any loss or damage.

8.4 For the purpose of fulfilling our Health & Safety obligations to all customers, and in accordance with our insurance, we regret that the following are not permitted anywhere in the venue or within proximity of the exterior of the premises, specifically any entrances or exits to the venue;

a. Electronic transport, such as e-bikes, e-scooters or similar.
b. Animals/ pets. If you need to be accompanied by a service animal, please contact us before making your booking and consider whether the quiz room environment will be suitable for an animal given the intense sound and light conditions. All service animals must be kept with their owner at all times. c. Smoking or vaping of any type.

8.5 Subject to clauses 8.1 and 8.4 our total liability to you, however arising under or in connection with the contract, shall be limited to the price paid or payable by you under your booking.

9. HOW WE MAY USE YOUR PERSONAL INFORMATION

9.1 We will only use the personal information you provide to us as set out in our Data Storage Policy on our website.

10. OTHER IMPORTANT TERMS

10.1 We may transfer our rights and obligations under these terms to another organisation. We will always notify you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

10.2 This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

10.3 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

10.4 If we do not immediately insist that you fulfil your obligations under these terms, or if we delay in taking action regarding a breach of this contract, it does not mean that you are exempt from those obligations. Such a delay will not prevent us from taking action against you at a later date.

10.5 All names, designs and slogans used on the website, in any marketing or digital communications, and at the premises are the intellectual property (registered and unregistered) of the Quiz Room Group registered with the Paris Trade and Companies Registry under number 841 563 042 and its owners. No use or reproduction of any kind is allowed unless expressly authorised in writing.

10.6 These terms are governed by the laws of England & Wales for Quiz Room UK Ltd.

11. MAKING A COMPLAINT

11.1 Quiz Room is committed to providing a high-quality service to its customers and we really hope you enjoy your Quiz Room experience. However, if you are unhappy about any part of our service we would like to hear from you. You can contact us at spitalfields@quiz-room.com with details of your complaint. We will endeavour to get back to you within 5 working days.

Food & Beverage Terms and Conditions Quiz Room London

1. THESE TERMS

1.1 These Terms and Conditions relate to the ordering and consumption of food and beverages at Quiz Room, London. Please read these terms carefully before you submit your booking to us.

2. FOOD AND BEVERAGES

2.1 No food or beverages may be brought on to our premises.

2.2 No food or beverages may be ordered as take-away from the premises.

2.3 No food or drink may be consumed outside of the venue and it can only be consumed within designated areas within the venue.

2.4 Bookings do not include food or beverages by default;

2.4.1 Food and beverages can be ordered upon arrival at the venue or after the game has been played. or 2.4.2 Food and beverages can be ordered in advance via packaged offers, this is referred to as ‘catering’. Where this is the case the details of the catering, including the amount and type of food and beverage included, along with the cost per person, and any ancillary items, such as prizes, are detailed on our website and in other promotional communications, such as brochures and emails.

3. SUPPLY OF ALCOHOL

3.1 In accordance with our licence conditions, our staff will adhere to all laws and regulations relating to the serving of alcohol.

3.2 By placing an order for alcohol, either in advance or in-person at the venue, you confirm that you are at least 18 years old. The venue operates the ‘Challenge 25’ age verification policy whereby customers who, in the opinion of the Quiz Room Staff, look under 25 will be asked by staff to provide proof that they are aged 18 or over. The staff may refuse to deliver any alcohol to any person who does not look 25 unless they can provide valid photo ID proving that they are aged 18 or over.

3.3 The venue may refuse to serve any alcohol to any person who is, or appears to be, under the influence of either alcohol and/or drugs. Staff reserve the right to refuse service of alcohol at their discretion.

4. ALLERGENS

4.1 Please notify our team of any severe allergies within 7 days of an event, the team will do their utmost to accommodate you.

4.2 If any Guests have food allergies, they must ensure they speak to a manager before placing an order. Allergen information is available either from venue staff or labelled on the food and beverages.

4.3 As a precaution, please assume that all of our food is prepared in a kitchen where nuts, gluten and other known allergens may be present. Please note we take caution to prevent cross-contamination, however, any product may contain traces as our entire menu is produced in the same kitchen or been purchased through suppliers where we do not control the kitchen and production methods.

4.4 Ultimately we can not guarantee the controls around the production of food and beverages, so caution must always be exercised.

5. BOOKING AND PAYMENT

5.1 All packages that require catering must be booked at least 72 working hours in advance of the booking taking place and this must be paid in full via our website or via a bank transfer.

5.2 The aforementioned packages must be used on the day of your booking and can’t be transferred to a future booking. A discretionary 12.5% service charge will be added to your bill.

5.3 If you wish to make a booking that requires catering with less notice, please contact the venue and they will endeavour to accommodate your requirements.

5.4 Ultimately we can not5.4 If the Food and Beverages have been ordered on site, please note that the venue is cashless and payments cannot be made in cash.

6. CANCHELLATIONS OR CHANGES TO CATERING

6.1 We use external suppliers for the provision of catered food and beverages and we are bound by a strict set of deadlines relating to changes or cancellation of orders.

6.2.1 Cancellations to your catering by you
Please refer to clause 5 in the General Terms which relate to the cancellation of bookings. Catering can be cancelled or rescheduled, in writing, up to 72 working hours in advance. Catering that is cancelled within 72 working hours of the booking taking place will be charged in full and is not re-bookable.

6.2.2 Cancellations to catering by us
The Company reserves the right to cancel catering due to any unforeseen circumstances. In these instances we will endeavour to provide you with as much notice as possible.

6.2.3 Changes to catering by you
Once a catering booking is created changes can be made up to 48 working hours in advance, in writing. Changes are not able to be made within 48 working hours of the booking taking place and you will be liable for the full cost of the original catering order if you still wish to make a variation. Where less than 48 working hours notice is provided we will endeavour to meet the quest, but can not guarantee, the desired changes.

6.2.4 Changes to catering by us
The menu will be agreed upon in advance and may be subject to changes based on availability of ingredients or dietary restrictions. In these instances we will endeavour to provide you with as much notice as possible.

Data Policy Quiz Room London


1. INTRODUCTION

1.1    Quiz Room takes great care in the management and protection of your personal data.
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1.2 As part of its activities, Quiz Room provides consumers with an e-commerce service accessible from the website www.quiz-room.com (the "Website") through which Quiz Room offers the supply of services (the "Services") relating to the reservation of leisure rooms (the "Rooms") in order to conclude sales contracts (the "Contracts") with a consumer (the "Purchaser"), under the terms of which Quiz Room makes one or more Rooms available to leisure participants (the "Participants").

1.3 To ensure its service, Quiz Room collects, via its Website and in its premises, personal data on users of the Website (the "Users"; including Purchasers) and Participants. 

1.4 The purpose of this document is to inform you about the way Quiz Room collects, uses, processes and transmits your personal data.

‍2. DATA CONTROLLER

2.1 The data controller is Quiz Room UK Ltd, a private limited company, registered in England and Wales with the under company number 15436368, whose registered office is located at 563 Chiswick High Road, London, W4 3AY.
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3. DATA COLLECTED

3.1 The data collected by Quiz Room can be directly transmitted by:
-       the User when browsing the Website or when forming and executing an order for products (the "Order");
-       the Participants, before or on the occasion of their visit to the Quiz Room premises.

3.2 This information includes surname, first names, postal address, e-mail address, telephone number, date of birth and areas of interest. 

3.3 Quiz Room may also collect pictures or video footage of the Participants, captured during the game or whilst they are at the venue. This collection is undertaken for legitimate interests related to security and anti-crime measures. Participants will be informed of this practice, and any images or footage collected may be used for these purposes in accordance with applicable data protection laws.

3.4 Quiz Room may collect the above-mentioned information about the Participants through the Purchaser in the context of the execution of the Contract.

3.5 Quiz Room may also collect data via Cookies. A Cookie does not personally identify a User but allows its issuer to recognise the User's terminal and to collect a certain amount of information relating to the navigation carried out from this terminal. The User is invited to consult the section below dedicated to Cookies.

3.6 Quiz Room can also collect data through standard Internet technologies such as Scripts and then Pixels. These technologies make it possible to collect information relating to the use of the Quiz Room Website, the presence of cookies on the User's Terminal, the reading or not of emails sent by Quiz Room and the clicks made on the links contained in these emails. The purpose of this document is to inform you about the way Quizz Room collects, uses, processes and transmits your personal data. 

‍4. PURPOSES OF COLLECTING PERSONAL DATA

4.1 . Legal basis for data processing

1.     Quizz Room collects and processes your personal data in accordance with the legal basis provided by laws and regulations inforce:
a.   Performance of the contract -example: processing and execution of an order; opening and management of a Quizz Room account in order to be able to display the name of the Participants on the leisure desks, to avoid asking the same questions several times or to propose questions adapted to the profile of the Participants and thus to execute the best possible execution of the contractual services provided byQuizz Room;
b.   Fulfilment of a legal obligation - keeping invoices;
c.   Legitimate interests pursued by Quiz Room - such as processing for commercial purposes, for fraud prevention or to preserve the security of computer networks and, in any case, in respect of your freedoms and fundamental rights that prevail over the legitimate interests of Quiz Room;
d.   User consent.


4.2. Purposes 

4.2.1 Quiz Room collects and saves personal data of users to carry out the following:
a. Management of:
-     the customer account
-     the shopping cart
-     orders
-     the customer relationship
-     order tracking
-     the leisure profile of the Participants
-     the after-sales services
-    reimbursements
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b. Recording of exchanges between customer service and consumers
c. Video surveillance and sound monitoring of recreation rooms
d. Customer Satisfaction Management
e. Fight against fraud during the payment of the order and management of unpaid orders
f. Operations of statistics, analysis, selection and segmentation of customers
g. Sending targeted commercial offers by email, on social networks, on other websites or any other medium
h. Personalisation of the sites according to the user's affinities
i. Pictures of Participants
j. Measurement of site traffic
k. Provision of sharing tools on social networks
l. Sharing information with business partners
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5. TRANSFER OF PERSONAL DATA
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5.1 General
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5.1.1 Personal data collected and processed by Quiz Room may be transmitted to:
-     Quiz Room partners who can process them on their behalf (the "Recipients"),
-     Quiz Room's partners who can process them on behalf of and according to Quiz Room's instructions (the"Subcontractors").

5.1.2 The Recipients are:
-     the professional staff of Quiz Room,
-     the police authorities in the context of judicial requisitions concerning the fight against fraud
-     customs services in case of delivery abroad
-     commercial partners and in particular marketing and advertising agencies.

5.1.3 Quiz Room can use subcontractors for the following operations:
-     secure payment on the Website
-     the fight against fraud and the recovery of unpaid debts
-     the management of instant messaging, telephone calls, their possible recording and the sending of postal mail
-     the personalisation of the content of the sites
-     carrying out technical maintenance and development operations for the Quiz Room website and information system
-     the collection of customer reviews
-     the dispatch of commercial prospecting emails
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5.1.4 Quiz Room may also share personal data in the event of a subsequent change in the structure of the Quiz Room company, in particular in the event of the sale, transfer or merger of the company or part of it. Quiz Room will then ensure that the other party complies with the laws and regulations in force regarding the protection of personal data. 
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5.2. Transmission outside the UK
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5.2.1 The data collected by Quiz Room is stored in the United Kingdom.
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5.2.2 However, for the purposes set out above, personal data may be transferred to companies located in countries outside the United Kingdom.
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5.2.3 In this case, Quiz Room ensures that personal data is only transferred outside the United Kingdom to third countries ensuring an adequate level of protection and recognised as such by the European Commission, companies certified under the Privacy Shield or companies guaranteeing an adequate level of protection through the existence of binding corporate rules, otherwise known as Binding corporate rules.
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5.2.4 For example, the exploitation of personal data inconnection with social networks may result in a transfer to the United States.
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5.2.5 Users are invited to consult the pages of social networks relating to the protection of personal data.
  
6. USER RIGHT
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6.1 In order to ensure user control over personal data, Quiz Room guarantees the proper exercise of rights.
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6.2 Thus, every person has the right to exercise the following rights:
-     Right of access to data
-     Right to object to processing
-     Right to rectify the processing
-     Right to limit data processing
-     Right to oppose profiling
-     Right to data portability
-     Right to deletion
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6.3 The persons concerned by the processing of personal data can exercise their rights with the company Quiz Room by contacting Head Office via:
-     By post: 9 rue Guénégaud, 75006 Paris, France
-     Electronically : contact@quiz-room.
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6.4. The application must be accompanied by proof of identity.
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6.5 Quiz Room has a period of one month to reply from receipt of the request. A 2-month extension is possible, depending on the complexity and number of requests, provided that the person concerned has been informed within the initial one-month period.
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6.6 In the event of exercising a right to object to marketing profiling, the user is informed that they will continue to receive commercial solicitations, but these will be less relevant and will no longer be targeted according to his interests.
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6.7 If there is no reply or an unsatisfactory reply, the data subject may refer the matter to the supervisory authority of his country of residence (in the United Kingdom). 
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7. DIGITAL EXTINCTION
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7.1 The user has the right to set guidelines for the storage, deletion and disclosure of their data after their death. These guidelines may be general (concerning all processing of personal data) or specific (concerning only specific data processing).
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7.2 The user may formulate advance directives at the following address: contact@quiz-room.com. 
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8. DATA STORAGE PERIOD
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8.1 The data processed is kept for no longer than is necessary for the purposes for which they are processed and in accordance with legitimate interests.
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8.2 The starting point of the storage period for personal data differs depending on whether the User is a Purchaser and/or Participant ("Customer" User) or not ("Prospect" User):
-     Customer: the starting point of the storage period is the date of the last purchase or the last participation in a leisure activity proposed by Quiz Room;
-     Prospective: the starting point of the storage period is the date of account creation.
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8.3 Certain types of treatment are subject to a specific shelf life. For example, invoices related to purchases are kept for 7 years, personal data collected when creating a Quiz Room account or a "Participant" or "Player" profile are kept for 5 years from the last activity, data related to the execution of an order are kept until 5 years after the end of the performance of the obligations, personal data collected during navigation on the Site are kept for 9 months from the last activity, personal data collected during the provision of the service known as "Personalised Questions" are kept until 3 months after their communication by the Purchaser.
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9. DATA SECURITY
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9.1 As the data controller, Quiz Room carefully monitors the security and confidentiality of the data collected and processed.
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9.2 Quiz Room benefits from appropriate security measures to ensure the safety of the buildings housing its systems, the security of the computer system to prevent external access to personal data and having secure copies of your data.
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9.3 Quiz Room takes great care in selecting subcontractors according to their ability to ensure the security of the processing by appropriate measures.
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9.4 Quiz Room does not collect bank details from Purchasers, as they are redirected to the payment provider Stripe. Quiz Room invites the Purchasers to consult the page relating to the protection of personal data of the said provider.
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10. DATA COLLECTED BY SOCIAL NETWORKS
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10.1 Quiz Room proposes to use social networks to improve the commercial relationship and to offer targeted advertising offers to you, on these networks.
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10.2 The use of social networks to interact with Quiz Room is likely to result in data exchanges between Quiz Room and these social networks.
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10.3 Quiz Room invites you to consult the personal data management policies of the various social networks to find out what personal data may be transmitted by them.  
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11. COMMERCIAL PROSPECTION
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Quiz Room can use your contact information to send you targeted advertising, notably by email and SMS.

‍11.1 Prospecting by email and SMS
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11.1.1 The preliminary and express consent of the user is required prior to sending commercial prospecting by electronic means.
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11.1.2 When creating a customer account on the Site, the consent of User is expressly requested in order to:
-     send Quiz Room offers by email,
-     send offers from Quiz Room's partners to whom your contact details would be sent,
-     send a Quiz Room offer via SMS.
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11.1.3 Except for the exceptions detailed below, Quiz Room will not send you personalised solicitations by email or SMS if you have not consented to it.
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11.1.4 In the absence of any preliminary, express consent from the User, the User may however be targeted by commercial offers if they have already made a purchase via the Site provided the commercial offer deals with similar products or services.
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11.1.5 In any case and at any time, the User has the possibility to block the receipt of these solicitations by carrying out the following actions:
-     For email solicitations, by clicking on the unsubscribe link inserted in each email;
-     For SMS solicitations, by sending a message containing only the words "Stop SMS" to the number indicated in the message.
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11.2. Advertising retargeting
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11.2.1 Quiz Room may use the services of third-party companies whose role is to identify Internet users who have already visited our website and to send them personalised emails.
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11.2.2 These companies use cookies to distinguish users and then to personalise the advertisements that these users receive based on their browsing history.
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11.2.3 This mechanism explains that a user who has browsed the Quiz Room website can receive an advertising email without having given his email address to Quiz Room.
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11.2.4 This processing may involve partners who have already collected your email address, as well as your consent to allow the sending of advertising. In this case, you may object to this type of processing. Currently, Quiz Room does not use third party partners.
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12. USE OF COOKIES 
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12.1. General
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12.1.1 Cookies are trackers placed on your device (computer, tablet, smartphone, etc.), particularly when you consult a website or read an email, which enable you to monitor browsing or analyse the behaviour of the Internet user in order to facilitate navigation and activate certain functions.
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12.1.2 There are two types of cookies:
a.   The first party cookies deposited by Quiz Room for the purposes of navigation and operation of the site;
b.   Third party cookies deposited by third party partner companies in order to identify your areas of interest and to send you personalised offers on our site. These tracers are directly managed by the companies that publish them and must also comply with data protection regulations. 
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12.2 Purposes of the use of Cookies, tags and tracers
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12.2.1 Quiz Room may use first party Cookies or third-party Cookies for the following purposes:
a. Allow the use of the main features of the Site (Quiz Room cookies essential to the use of the Site)
b. Adapt the presentation of our site according to the terminal used and/or according to the affinities of each user
c. Memorise information related to a form you have filled out on our Site
d. Allow users to access reserved and personal areas on the Site
e. Implementing security measures
f. To establish statistics and volumes of frequentation and use of the elements composing our services (audience measurement cookies);
g. To share information with advertisers on other websites and to offer advertisements that are relevant and in line with your interests (advertising cookies);
h. Share information on social networks (share cookies to social networks).
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‍12.3. Setting up the deposit of cookies, tags and trackers
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12.3.1 Quiz Room collects your consent prior to any deposit of advertising cookies, audience measurement and sharing to social networks.
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12.3.2 At any time, the user can change their cookie preferences in their Internet browser settings
OPENING: END OF THE YEAR 2024!

Quiz Room Spitalfields London is about to open, and it's going to be epic!
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